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FAQ

Medivia FAQ

  • Q. Can MediVia be purchased from the online market?

    Because Medivia is a nutritional food that requires a veterinary prescription, AllCare Plus does not sell it in the online market.

    However, if you have consulted with a veterinarian, you can make additional purchases through the kiosk at the animal hospital or through phone inquiries.
  • Q. Can I receive samples from Medivia?

    You can use samples provided by the animal hospital after consulting with your veterinarian.
  • Q. Can I feed Medivia to pets that do not have kidney disease o…

    Medivia is an excellent nutritional supplement for pets that have difficulty eating due to aging or other diseases.

    Please administer Medivia following the veterinarian's treatment and consultation.
  • Q. How do I exchange a product?

    Please exchange the product through the animal hospital where you purchased it, or contact the customer service center (031-268-7960).

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